Nowadays, it is common for people to complain about bad products or services. Some people are in favor of complaining in writing, while others prefer face-to-face complainingTry using a different word
. My opinion is that it is hard to say which method is better, because it very much depends on what situation the
complainer is in
and that E
ach method has its own pros and cons.
There are good reasons for someone to complain in writing. For example, You don't really need this, it just adds to your word count. If you give good reasons to complain in writing, you don't need to say they are good reasons to complain in writing. You know what I mean?
by writing a letter to complain about a bad product or service, one does not need to waste valuable time on driving a long way from home to the product center, waiting for his turn and talking to the representatives. It also enables them to avoid unpleasant conversation. Moreover, this method is especially effective in the case that someone does not have a chance to have a face-to-face discussion. For instance, a man is on a business trip in a foreign country; his mobile phone cannot use roaming services; then writing a letter is an excellent way to complain and ask the Mobile operator in his country to enable that service for him. Excellent use of specific details here.
There are, however, strong arguments in favor of complaining in person. First, Like I said, personally, I just don't really feel you need this
this method allows people to have immediate feedbacks. If one has complaint
s about a company's product,
will receive answers
and explanations right away.
n't need to wait for the company's response which can
often takes several days or even a month by sending a company a letter. Maybe reword this? The sentence structure is a little awkward.
Secondly, by seeing each other's facial gesture ??????
, or body movements, it can tell more about a person
.Awkward sentence structure
In the case that one cannot receive a creditable answer from one representative, he can always
to talk to another person.
In conclusion, my point of view is that both complaining in writing or in person has its
own advantages and disadvantages. Choosing which method to complain is very much dependant on the situations in which one is and depends on how he/she wants to do it.